Transparency and Protection: Our Privacy Policy

Effective Date: May 9, 2025

Welcome to CaveIn Labradors! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage with our services.

By using our services or visiting our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address.
Pet Information: Information you provide about your pets (e.g. name, breed, age, medical history) when inquiring about litters or services.
Payment Information: Limited information for deposits or purchases (processed securely through third-party services).
Website Usage Data: Information automatically collected via cookies and analytics tools, such as IP address, browser type, pages viewed, and time spent on our site.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide customer support.
Process applications, reservations, or purchases.
Send updates about available litters, upcoming events, or services.
Maintain records for legal and business purposes.
Improve our website and services.

3. How We Share Your Information

We do not sell or rent your personal information. We may share information with:

Service Providers: Trusted third parties that help us operate our website and services (e.g. payment processors, hosting providers).
Legal Requirements: If required by law, regulation, or legal process.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, gather website analytics, and improve our services. You can adjust your browser settings to refuse cookies or notify you when they are being used.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system can be guaranteed 100% secure.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
Request details about the personal information we hold about you.

7. Children's Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.